User guide

Use this guide to understand every major application area, its prerequisites, workflow, outputs, and safety boundaries.

Looking for numbered procedures rather than feature explanations? Open the How-to guides.

Area What it covers
Core experience Dashboard, Chat, Deep Investigation, Proactive Support, Monitor, and Stats
Workloads Fleet, discovery, detail, groups, and overlaps
Mission Control Coordinated multi-system workload sweeps
Design & Ownership Insight Packs, Architectures, Know-Me, Ownership, and Estate Graph
Assessment & Performance Assessments, Performance Profiler, and FMEA
Coverage Monitoring, alerts, telemetry, Backup/DR, and connection capability
Estate Intelligence Inventory, Tag Intelligence, and Change Explorer
Governance & Identity Azure Policy, Identity, and RBAC
Lifecycle & Investigation Retirements, reservations, quota, telemetry, evidence, and cases
Automations Scheduled Tasks, Workbooks, Playbooks, and Notifications

A reliable operating pattern

  1. Select the intended Azure connection and workload or subscription scope.
  2. Check data freshness, permissions, and any partial-result indicators.
  3. Refresh only when current Azure state is required.
  4. Validate AI narratives against displayed source evidence.
  5. Preview generated changes and preserve approval gates.
  6. Re-scan after remediation and record verification.

Table of contents


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Azure Support Agent is open source under the MIT License.

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