Operate AI Insight Packs

Screenshot note: These are synthetic definitions and schedule records in the current native UI. Saved records and previews are browser-only examples, not real AI results. No generation, sample run, source collection, probe, scheduler execution, or notification occurred.

Prerequisites

  • insights.read; insights.write for definitions/state; insights.run for execution.
  • Accessible source modules and a supported workload, subscription, or tenant scope.
  • An active AI provider for interview/generation/refinement and scheduler/connectors for recurring external delivery.

Route

Open /insights; sections include Today, Library, Recent Runs, and Schedule.

How to create and test a pack

  1. Open Library and start from a template or select Generate with AI.
  2. In the Goal → interview → Generate flow, define audience, operational question, sources, scope, lookback, materiality, and output.
  3. Review the generated definition; do not accept invented thresholds or escalation logic.
  4. Use Preview/Sample/Review as offered. A sample is illustrative; select a workload for a real read-only preview.
  5. Save only after validation issues are resolved.
  6. Run once on demand with notification disabled.
  7. Confirm routine evidence yields Nothing notable and material evidence yields Notable or Urgent.

Expected result: A reusable, validated pack exists and produces a persisted digest from accessible sources.

Verification: Open the run and compare source counts/rows, scope, lookback, verdict, and materiality-gate explanation.

Inspect a definition and deterministic preview
Inspect a definition and deterministic preview. An existing synthetic pack is open in the native editor. The deterministic preview is not a test against current evidence; AI suggestions, refinement, generation, sample execution, and Save were not invoked for this capture. Synthetic example data; names, identifiers and measurements do not describe a live tenant. View full-size screenshot.

How to run, triage, and acknowledge digests

  1. In Today, review urgent, notable, and quiet counts per scope.
  2. Open unread material cards; opening marks the digest read.
  3. Inspect evidence bundles and flags before accepting the narrative.
  4. Acknowledge when triage ownership is established; mark false positive when the verdict is demonstrably wrong.
  5. Use Recent Runs to filter by verdict, pack, notification, and day; mark all read only after review.
  6. Use Re-run now when current evidence is required. Closing the dialog does not cancel the background run.
  7. Create a case or open linked Change Explorer/Radar context where the digest offers those actions.

Expected result: Material digests have explicit read/acknowledged/false-positive state and an appropriate handoff.

Verification: Reopen the digest and confirm state, actor/time, scope, and linked record.

How to schedule and tune a watcher

  1. Open Run / Schedule or the Schedule tab.
  2. Select workload/scope, cadence, time, time zone, notification behavior, and lookback.
  3. Verify the next-run preview, then enable the schedule.
  4. Review Timeline and Coverage Matrix for watcher gaps and next-seven-day occurrences.
  5. Pause/resume the schedule or use Edit to open Scheduled Tasks for cadence changes.
  6. Snooze a noisy pack to suppress notifications temporarily; note that snoozed packs still run and retain records.
  7. Review health/noise and false-positive rates; narrow sources or raise materiality, then test again.
  8. When retiring a watcher, disable/remove its schedule as well as disabling the pack.

Expected result: The intended scope runs at the displayed local/UTC cadence and only material results request notification.

Verification: Confirm next-run time, scheduler history, resulting digest, and connector delivery log.

Review paused watchers before enabling execution
Review paused watchers before enabling execution. Three synthetic watchers are disabled with no next run in the native schedule view. Run now and Resume remain untouched. These browser-only records demonstrate the paused state, not a scheduler run or successful external delivery. Synthetic example data; names, identifiers and measurements do not describe a live tenant. View full-size screenshot.

How to export a digest

  1. Open a persisted run.
  2. Confirm scope, lookback, source rows, and verdict.
  3. Select Export PDF and review the downloaded report before sharing.

Expected result: A portable snapshot of that run is downloaded.

Verification: Compare report title, scope, timestamp, verdict, and findings with the in-app run.

Safety and rollback

  • Packs observe source data and do not directly change Azure.
  • AI text and thresholds require human review; Nothing notable does not prove health.
  • Snooze suppresses notification, not execution.
  • External delivery may expose operational metadata; minimize sensitive text.
  • Disable a bad schedule immediately, correct the pack, and test on demand before re-enabling.

Troubleshooting

Symptom Resolution
Run has no evidence Check scope, adapters, source scans, connection, and lookback.
Too noisy Narrow sources/filters, raise materiality, test, or snooze while tuning.
Schedule did not run Check pack and schedule enabled state, time zone, next run, and scheduler history.
No notification Verify verdict gate, notify setting, and connector delivery health.
AI degraded Use deterministic rows/counts; check provider before regenerating the definition.

Back to top

Azure Support Agent is open source under the MIT License.

This site uses Just the Docs, a documentation theme for Jekyll.